Google Related Serves Up Recommendations While You Surf

Albanesius, Chloe, PCMag.com, “Google Related Serves Up Recommendations While You Surf.” http://www.pcmag.com/article2/0,2817,2391250,00.asp. Posted  8/17/11. Retrieved 8/22/11. — Search engines like Google are a good way to find a lot of information about a particular topic, but what about when you’re just perusing one Web site? A new tool from the search giant, dubbed Google Related, will provide […]

What is Really Behind the “Customer Involvement” Movement?

Christ, Paul, KnowThis.com, “What is Really Behind the “Customer Involvement” Movement?” http://www.knowthis.com/blog/postings/what-is-really-behind-the-qcustomer-involvementq-movement/. Posted  8/4/11. Retrieved 8/11/11. — As a follow-up to our last post that suggested how some retailers are rethinking customer self-service options, it seems appropriate to take a look at the self-service concept in greater detail.   In some ways, self-service marketing is born out of the “customer […]

Not Only Do iCloud Web Apps Exist, They’re Beautiful

Siegler, MG, Techcrunch.com, “Not Only Do iCloud Web Apps Exist, They’re Beautiful” http://techcrunch.com/2011/08/01/apple-icloud-dot-com-web-apps/. Posted  8/1/11. Retrieved 8/2/11. — Perhaps you recall that back in June, there was some confusion as to whether or not there would be web apps for Apple’s upcoming iCloud suite of products. While we maintained from the beginning thatwe had heard that there […]